Privacy Policy

JPLoft (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us, use our website, or engage our services.

At JPLoft, we are committed to protecting and respecting the privacy of our clients and visitors. This statement provides a clear overview of how JPLoft collects, uses, and processes your personal data. By visiting and using JPLoft.com, you agree to the terms, conditions, and practices outlined in this Privacy Policy.

This Privacy Policy explains how we handle the personal information you share with us or that we collect during your visit to our website. We may update this policy from time to time, and we encourage you to review it regularly to stay informed about any changes.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, company name, billing details, job title, and demographic details (postcode, preferences, interests).
• Project Data: Content, documents, files, and technical details shared for project execution.
• Website Data: IP address, browser type/version, device details, referral source, location data, pages visited, and cookies for analytics.
• Voluntarily Shared Data: Any information you provide when contacting us, subscribing to newsletters, surveys, or offers.
• Usage Data: Information on your visits and interactions with our website, including traffic logs, communication data, and resources accessed.

2. How We Use Your Information

We use the collected data for legitimate business purposes, including:

• Delivering and improving JPLoft IT services.
• Communicating with you regarding projects, updates, and support.
• Processing payments, invoicing, and maintaining internal records.
• Customizing website experience and content.
• Sending service updates, offers, or marketing communications (with your consent).
• Conducting research and analysis to enhance our products.
• Meeting legal obligations and preventing fraud or misuse.

3. How We Share Your Information

We do not sell or rent your personal data. Information may be shared only in the following cases:

• Authorized Team Members: To deliver projects and support.
• Trusted Third-Party Providers: Such as hosting services, analytics providers, or payment gateways, only for business operations.
• Legal Authorities: If required by applicable laws, regulations, or legal proceedings.
• Affiliates or Business Partners: Only with aggregated or anonymized data for research/marketing purposes.

4. Data Security

We implement physical, electronic, and administrative safeguards to protect your data. While we strive to secure your information, no system is completely secure, and data transmitted online is at your own risk.

5. Data Retention

• Project files and related data are retained only as long as necessary to fulfill services or as per agreement.
• Once deliverables and source code are handed over, JPLoft is not obligated to store backups unless a separate Maintenance or Monitoring Agreement is signed.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Types of cookies we may use:

• Technical Cookies: Essential for login, forms, and settings.
• Customization Cookies: Improve personalization and functionality.
• Performance Cookies: Analyze site visits and traffic sources.
• Behavioral Advertising Cookies: Used for targeted advertising by our partners.

You can control cookies via browser settings, but some features may not function properly if disabled.

7. Third-Party Links & Widgets

• Our website may contain links to external sites. JPLoft is not responsible for the privacy practices or content of such websites.
• Embedded social media widgets or sharing tools may set their own cookies and track your interactions. Please review their respective privacy policies.

8. Children’s Privacy

Our services are not directed toward children under 16. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the data promptly.

9. Your Rights

Depending on applicable laws (such as GDPR or CCPA), you may have the right to:

• Access, correct, or delete personal data we hold about you.
• Withdraw consent for marketing or processing activities.
• Request a copy of your stored data.
• Restrict or object to certain processing activities.

You can exercise these rights by contacting us at support@jploft.com

10. Marketing & Opt-Out

• If you previously agreed to receive promotional content, you can withdraw at any time by writing to us.

11. Payment Information

• JPLoft does not store complete credit/debit card or bank details.
• All transactions are processed securely via trusted third-party payment providers.

12. Amendments to Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted with the updated date. Continued use of our services signifies acceptance of the latest version.

13. Acceptance of Policy

By using JPLoft’s website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

14. Job Applications & Resumes

When you submit a resume or job application through JPLoft’s website, we will use your information solely for recruitment purposes. Candidate details will be kept strictly confidential and will not be shared with agencies or third parties without consent.

15. Registration for Downloads & Collateral Access

To access certain resources, trial versions, or software collaterals provided by JPLoft, you may be required to complete a registration form (e.g., name and email). This information will be used only to deliver the requested materials and follow up on related services you expressed interest in.

16. Surveys & Feedback Participation

JPLoft may occasionally invite you to participate in surveys or feedback programs to help us improve our services. Participation is entirely voluntary, and the information collected will be used only for service enhancement purposes.

17. Service Announcements (Non-Opt-Out Communications)

Certain communications from JPLoft, such as billing notifications, account updates, or important service announcements, are essential to our operations. These transactional communications are not promotional in nature and cannot be opted out of.

18. SSL & Encryption for Secure Transactions

All sensitive payment or personal information transmitted through JPLoft systems is protected using industry-standard encryption technologies such as SSL/TLS. This ensures that your information is secure during transmission.

19. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at support@jploft.com